Void warranty??

zing · 05-11-2006, 07:14 PM

Hey, i was just having a quick look through my service manual today and saw an odd entry that i did not pick up on when i bought the car.

In the service record, the 15000km/12 months service had taken place when the car was on 21253km and on the 23/8/06 after the complimentary service on the 6/5/05. This was precisely 6253km/3months17days overdue for that service.

This is my first time dealing with a new car warranty so im unsure?
Do i have a void warranty?
Cos in the manual it specifies in the warranty facts that the vehicle is serviced regularly and promptly.

If so, do i also have questions to ask of the dealer who sold me a voided new car warranty vehicle even though was told it was still under new car warranty?

photn · 06-11-2006, 09:25 AM

Quote:

Originally Posted by zing

Hey, i was just having a quick look through my service manual today and saw an odd entry that i did not pick up on when i bought the car.

In the service record, the 15000km/12 months service had taken place when the car was on 21253km and on the 23/8/06 after the complimentary service on the 6/5/05. This was precisely 6253km/3months17days overdue for that service.

This is my first time dealing with a new car warranty so im unsure?
Do i have a void warranty?
Cos in the manual it specifies in the warranty facts that the vehicle is serviced regularly and promptly.

If so, do i also have questions to ask of the dealer who sold me a voided new car warranty vehicle even though was told it was still under new car warranty?

the car should still be under new car warranty. and as far as i know the car should still have warranty.......also this may be the problem to your keyless entry.. the dealer may have lost the key.....or not given it to you. so you should really go back and have nice little old chat to the dealer.....call ford and ask them about your warranty issue...they will know for sure.

Imolator · 06-11-2006, 01:21 PM

Just pray to God that your engine doesn't play up, as knowing ford they will try to weasel out saying that the oil change wasn't done in time.

Ives · 06-11-2006, 01:59 PM

^^^ that's what i was gonna say.

xurbanx · 06-11-2006, 03:49 PM

I would have no idea, I'm about a massive amount of km's away from my 15,000km service.

zing · 06-11-2006, 04:01 PM

I just rang up the Ford hotline, and the guy told me generally that will not void the warranty, and if a fault occurs and can be attributed to the late service, then it may void a certain part of the warranty, but not entire warranty.
But most likely it is not void, but you never know they might pin that question on me if anything happens..
Not exactly happy with myself or dealer for not picking up on this before..

crispymk2 · 06-11-2006, 05:02 PM

The 15,000km service gap is bull anyway, the oil and filter should be changed every 5,000 at least from maximum engine life...

had my 15,000k service last week, engine light came on again the other day o_0

Went off on its own and they didn't want to know me, couldn't help/explain why it comes on every now and then...

autocad · 06-11-2006, 05:42 PM

Quote:

Originally Posted by crispymk2

The 15,000km service gap is bull anyway, the oil and filter should be changed every 5,000 at least from maximum engine life...

had my 15,000k service last week, engine light came on again the other day o_0

Went off on its own and they didn't want to know me, couldn't help/explain why it comes on every now and then...

I had the same issue. The engine light would come on and off. It would stay on for a few days then turn off. It hasn't been on again in a while. The car drives exactly the same.

Piotr · 06-11-2006, 06:10 PM

Crispy. There is no need to change oil every 5,000km in a modern engine. Maybe in the 50's and 60's but unless your boucing off the limiter 24/7 the manufacter knows best.

If FORD knew that 15,000km servicing could damage the engine do you think they would give warranty with 15,000km? They certainly wouldn't.

murcod · 06-11-2006, 10:04 PM

Ford don't have to live with the car after the three year warranty expires.....

Piotr · 06-11-2006, 10:35 PM

Quote:

Originally Posted by murcod

Ford don't have to live with the car after the three year warranty expires.....

Ever heard of extended warranty. Our focus has 6years 180,000km on it.

Im sorry but if you think modern engines need an oil change every 5,000km in normal use your plain out wrong. Stop living in the 60's.

Timmeh · 06-11-2006, 10:39 PM

You'll be fine mate, wouldn't worry about it.

Timmeh

Imolator · 07-11-2006, 07:21 AM

Quote:

Originally Posted by Piotr

Ever heard of extended warranty. Our focus has 6years 180,000km on it.

Im sorry but if you think modern engines need an oil change every 5,000km in normal use your plain out wrong. Stop living in the 60's.

Those extended oil and filter change periods are the minimum that the engine should get. And that is based on the car being operated in ideal conditions ie not much stop start driving, no extended racing of the engine and that the car doing reasonably long journeys.

If you check your service guide you will note that they list a C service which are for cars operated under severe or unusual conditions. The C service is 7500kms or 6 months.

If you mainly drive in the city then you would be wise to change the oil and filter every 6 months, your engine will love you for it.

photn · 07-11-2006, 08:07 AM

lol every7500km.. lol thats like every 3 months for me lol.

Imolator · 07-11-2006, 08:11 AM

Quote:

Originally Posted by photn

lol every7500km.. lol thats like every 3 months for me lol.

Wow you sure must do a lot of driving in your Fez. Do you use it for work or what?

mitch_lx · 07-11-2006, 12:04 PM

Addictive little buggers

Piotr · 07-11-2006, 12:23 PM

Quote:

Originally Posted by Imolator

POST

I agree with you that if you give your engine a hard time (Revving it constantly) live in dusty conditions, or have very short trips (Under 10minutes of so). You should change it more often. Athough if you do change @ 15,000km the difference in wear will be minimal id be more worried about checking oil levels.

If ford recommend 7,500km for cars in adverse conditions I would change it every 7,500km. But no need for 5,000km intervals.

photn · 07-11-2006, 08:16 PM

Quote:

Originally Posted by Imolator

Wow you sure must do a lot of driving in your Fez. Do you use it for work or what?

i am required to get 30 000 k a year.

Timmeh · 07-11-2006, 09:34 PM

Quote:

Originally Posted by photn

i am required to get 30 000 k a year.

My BA XR6 is averaging 37,500 kms a year. It's two years old and just on its 75,000km service.

:

Timmeh

Piotr · 07-11-2006, 09:42 PM

My cars almost 3years old and under 40,000km.

Danny · 08-11-2006, 12:40 AM

My car just hit 60 grand. Its a September 04 Build

Scareybear · 08-11-2006, 05:23 AM

Quote:

Originally Posted by Danny

My car just hit 60 grand. Its a September 04 Build

Crikey! mines a Sept '04 build too, just turned over 23,000kms

Ives · 08-11-2006, 06:37 AM

Quote:

Originally Posted by Piotr

Extended warranty. 6years 180,000km

Do we have to "buy" the extended warranty? How do i go about getting one?

mitch_lx · 08-11-2006, 10:05 AM

My fiesta came with the normal three years new car warranty and a dealer two year extended warranty.

It's something they give you without you asking (depending on your dealership)
But what most people dont know (according to my friend who is a salesman at Alfa romeo) they actually include charges and hide them into the price of the car.

If you specifically ask for the car wihtout it, apparently car CAN in some cases cost you less

Piotr · 08-11-2006, 12:15 PM

Ivan yep you need to pay extra for your extended warranty. You can still get it as long as your car is still within the warranty period so if your interested head down to the dealer you got it from and have a chat with them.