Ford Service Price Checks

[Papa Smurf]

lol Ford Knox couldn't work out what was wrong with my old XF Fairmont Ghia and suggested a path to possibly fix it (would have cost $$$$$), my mate who works for GMH yes you heard me, GMH, took one look and told me what was wrong and fixed it for me for a fraction Ford would have if the could find this problem which to a mechanic was really (it turned out) simple. Was Ford Knox trying to rip me off with extra work...I suspect so. Sorry but I don't trust them!
How ironic, a Holden mechanic fixing a Ford that Knox Ford couldn't!

Well, not the FORD dealers problem then is it? sounds more like the Mechanics don't know much, not the dealership?

As for margins in OE parts ? Come on don't give these guys fairy tales, I know being in the game some of the margins are huge ! some are thin.

Not to start an argument but how long have YOU been selling parts? The Margins are RUBBISH believe me for MOST of the stuff. After Market is where the Profit is at, they have sometimes 400% profit margins. If you are selling to the trade the discount cuts into your profits and how do you think people are paid wages? from the Good Fairy? (please take no offence)

Grease marks ? 2 times with my Ford dealer my car has been presented to me with grease marks left on the gaurds and the drivers door ! I couldn't believe the the service advisor didn't cover his tracks after the 1st time !

I understand that and I am sure it happens in FORD dealers as well. I speak from experience and that is almost 40 years in this business.
My main aim was to clear up this thing about bashing FORD dealers. I have seen some dummies in the game but I have also seen the MANY dedicated Mechs and Parts people who do their best to help. I agree with XR6's comments too, a few good stories would be as nice. Don't forget we have a few FORD dealers as sponsors?

I'de be glad to hear some 'good' comments from people who have had a service there / which Ford Service Centre in what area etc etc ( as they seem to differ alot ! ) , i love their cars - so it would be nice to be able to say something good aout their services too for once !